Free tools for your store

Calculators you can use right now, with no account and no email required. Put in your own numbers and get an answer in under a minute.

New to ROAS, LTV or CAC? Start with the terms

Marketing terms, in plain English

The numbers these tools use, explained with examples. No jargon required.

AOVAverage order value

Your revenue divided by your number of orders.

Example

$30,000 from 400 orders is a $75 AOV.

Attributed revenue

Revenue your email platform credits to email or SMS because the buyer opened or clicked a message before buying.

Break-even ROAS

The ROAS where ad revenue exactly covers your product, shipping, fees and the ads themselves. Below it, every sale from ads loses money.

Example

If it is 2.1x, a campaign at 1.8x is losing money even if it looks busy.

CACCustomer acquisition cost

Your marketing spend on new customers divided by the new customers you won.

Example

$9,000 spent to win 200 new customers is a $45 CAC.

Campaigns

Emails you send to your list on a schedule, like a new product or a weekly newsletter.

Contribution per order

What is left of an order after product cost, shipping, payment fees and returns, before any ad spend.

Example

A $75 order with $39 of costs leaves $36.

CPACost per acquisition

Ad spend divided by the orders it brought in. Also called cost per purchase.

Example

$1,000 spent for 40 orders is a $25 CPA.

FlowsAutomations

Emails sent automatically when a shopper does something, like signing up, leaving a cart or placing an order.

Example

Welcome, abandoned cart and post-purchase are the common ones.

Gross margin

Your price minus product cost, divided by price, as a percent.

Example

A $60 product that costs $24 has a 60 percent gross margin.

Landed cost

What one unit costs you once it is on your shelf: the product, plus shipping and duties to get it there, plus packaging.

Example

An $18 product with $2.50 of freight and $1.50 of packaging has a $22 landed cost.

List size

The number of subscribed profiles you can email.

LTVCustomer lifetime value

The gross profit a customer brings in over the whole time they keep buying from you.

Example

A customer who orders twice a year for two years at $42 profit per order is worth $168.

LTV to CAC

LTV divided by CAC. 3:1 means a customer earns you three times what it cost to win them.

Markup

Your price minus landed cost, divided by landed cost, as a percent. It is always a bigger number than gross margin for the same price.

Example

A $22 product sold at $55 has a 150 percent markup and a 60 percent gross margin.

Orders per yearPurchase frequency

How often the average customer orders in a year: orders divided by customers over the last 12 months.

Payback period

How many months of a customer’s gross profit it takes to cover what you paid to win them.

Product costCost of goods sold, or COGS

What it costs you to make or buy what goes in the box, including getting it to your warehouse.

Profit per order

What one order earns you after product cost. A discount comes straight out of this number.

Revenue per subscriber

Email revenue divided by list size, for the month. A quick way to compare your list against a bigger or smaller one.

ROASReturn on ad spend

Revenue from ads divided by what you spent on them.

Example

$4,000 in sales from $1,000 of ads is a 4x ROAS.

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